Returns & Exchanges
At Iznik Global, we strive to ensure you are completely satisfied with your luxury fashion purchase. If your order does not meet your expectations, you may return or exchange eligible items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number and the reason for your return to receive an authorization code.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.
- 3.Ship the Item
Affix the provided shipping label to your parcel and drop it off at your nearest authorized courier location to be sent back to our distribution center.
- 4.Quality Check and Refund
Once our team inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.